Contact us
If you have a question that's not answered in our FAQs, need support whilst on holiday or would like to place a booking, our dedicated teams are here for you.
On holiday support
Property specific contacts can be found in your arrival email and online account.
If you require further assistance, please call 0333 015 1348
Opening hours
Monday - Friday: 9am - 8pm
Saturday: 9am - 6:30pm
Sunday: 10am - 6:30pm
Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm
Email info@coastalretreats.co.uk
To live chat with us, please use the green button to the bottom right of your screen.
Booking Team
0333 015 1308
Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm
Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm
Email: info@coastalretreats.co.uk
To live chat with us, please use the green button to the bottom right of your screen.
Customer Services
0333 015 1328
Opening hours
Monday - Friday: 9am - 9pm
Saturday: 9am - 8pm
Sunday: 10am - 8pm
Christmas Eve: 10am - 3pm
Christmas Day: Closed
Boxing Day: 10am - 6pm
New Year's Eve: 9am - 5.30pm
New Year's Day: 10am - 6pm
Email: info@coastalretreats.co.uk
To live chat with us, please use the green button to the bottom right of your screen.
Press & media
To arrange a journalist visit or for information on specific properties within our portfolio or high resolution images please email press@travelchapter.com
Our local offices
Office Opening Hours:
Gosforth
Address:
5-10 Causey Street, Gosforth, Newcastle Upon Tyne, NE3 4DJ
Office phone:
01912 499322